Smarter Systems. Grounded AI. Built Around Your People.
We help Canadian businesses modernize operations and apply AI—ethically, strategically, and with zero fluff. From workflows to forecasting, we connect the dots between your team’s real work and today’s best tools.
Smarter Systems. Grounded AI. Built Around Your People.
We help Canadian businesses modernize operations and apply AI—ethically, strategically, and with zero fluff. From workflows to forecasting, we connect the dots between your team’s real work and today’s best tools.
Smarter Systems. Grounded AI. Built Around Your People.
We help Canadian businesses modernize operations and apply AI—ethically, strategically, and with zero fluff. From workflows to forecasting, we connect the dots between your team’s real work and today’s best tools.
We specialize in:
✅ Workflow audits & operations streamlining
✅ Tool stack rationalization (e.g. Outlook + Excel → connected cloud apps)
✅ AI roadmap development for small teams
✅ CRM & field service system advisory (platform-agnostic)
✅ Inventory and quoting process redesign
✅ QuickBooks Online setup & smart integrations
✅ Automation of repetitive admin tasks (invoicing, reminders, updates)
✅ Human-centered rollout of new tools and AI assistants
✅ Change coaching for founders and frontline teams
✅ Ethical tech adoption that fits your real-world needs
Design Technology That Aligns with Human Needs and Business Goals
We help Canadian organizations unlock real value from technology—by aligning it with business goals and the people who power your services.
Whether you're replacing outdated software, onboarding your team to better tools, or exploring how AI can reduce overhead and errors—we guide the transition, redesign the flow, and help your people thrive in the new setup.
Design Technology That Aligns with Human Needs and Business Goals
We help Canadian organizations unlock real value from technology—by aligning it with business goals and the people who power your services.
Whether you're replacing outdated software, onboarding your team to better tools, or exploring how AI can reduce overhead and errors—we guide the transition, redesign the flow, and help your people thrive in the new setup.
Design Technology That Aligns with Human Needs and Business Goals
We help Canadian organizations unlock real value from technology—by aligning it with business goals and the people who power your services.
Whether you're replacing outdated software, onboarding your team to better tools, or exploring how AI can reduce overhead and errors—we guide the transition, redesign the flow, and help your people thrive in the new setup.
From Spreadsheets to Smart Systems.
We help small teams modernize their operations—step by step—with ethical tech, practical AI, and zero overwhelm.
Start Small
Easy-entry packages with clear outcomes
Scale Smart
Tailored automation sprints and pilots
Build with Care
Ethics and change-readiness baked in
From Spreadsheets to Smart Systems.
We help small teams modernize their operations—step by step—with ethical tech, practical AI, and zero overwhelm.
Start Small
Easy-entry packages with clear outcomes
Scale Smart
Tailored automation sprints and pilots
Build with Care
Ethics and change-readiness baked in
From Spreadsheets to Smart Systems.
We help small teams modernize their operations—step by step—with ethical tech, practical AI, and zero overwhelm.
Start Small
Easy-entry packages with clear outcomes
Scale Smart
Tailored automation sprints and pilots
Build with Care
Ethics and change-readiness baked in
Tailored Solutions for Your Business
Fractional UX Strategist
Ongoing monthly support (4 hrs/month) for strategic UX guidance, experience review, and journey alignment.
CA$500
ADV
-
200
Learn More →
Discovery Workshop (2 hrs)
Align fast. A 2-hour facilitated session to clarify goals, map needs, and identify high-impact opportunities.
CA$600
EXP
-
200
Learn More →
Tool & Platform Audit
A hands-on diagnostic of your current tools, tech stack, and workflows—focused on what helps, what hinders, and what needs to change.
CA$1,000
EXP
-
500
Learn More →
Fractional AI Advisor
Ongoing monthly support (4 hrs/month) for strategic AI guidance, oversight, and team coaching.
CA$1,000
ADV
-
100
Learn More →
Team AI Uplift Workshop
Customized workshop to build team awareness and confidence in AI use. Includes design, live facilitation, and recap.
CA$1,200
EXP
-
400
Learn More →
AI Roadmap Sprint
A 1-week AI strategy sprint with kickoff, collaborative workshop, and a concise action roadmap to guide your next steps.
CA$1,500
STR
-
001
Learn More →
UX Research Sprint
A focused sprint to uncover what your users actually need—before you build or automate anything.
CA$1,800
EXP
-
100
Learn More →
Service Blueprinting
A collaborative sprint to visualize your service journey, uncover friction, and align teams on what’s working—and what needs fixing.
CA$2,200
EXP
-
300
Learn More →
Workflow Automation Starter
A 2–4 week sprint to automate one high-impact manual task using AI, Zapier, Make, or Power Automate. Includes process mapping, build, and handoff.
CA$2,500
IMP
-
100
Learn More →
Custom AI Pilot Launch
A 6–8 week engagement to prototype and validate a custom AI solution—chatbot, dashboard, or predictive model.
CA$5,000
IMP
-
200
Learn More →
Fractional UX Strategist
Ongoing monthly support (4 hrs/month) for strategic UX guidance, experience review, and journey alignment.
CA$500
ADV
-
200
Learn More →
Discovery Workshop (2 hrs)
Align fast. A 2-hour facilitated session to clarify goals, map needs, and identify high-impact opportunities.
CA$600
EXP
-
200
Learn More →
Tool & Platform Audit
A hands-on diagnostic of your current tools, tech stack, and workflows—focused on what helps, what hinders, and what needs to change.
CA$1,000
EXP
-
500
Learn More →
Fractional AI Advisor
Ongoing monthly support (4 hrs/month) for strategic AI guidance, oversight, and team coaching.
CA$1,000
ADV
-
100
Learn More →
Team AI Uplift Workshop
Customized workshop to build team awareness and confidence in AI use. Includes design, live facilitation, and recap.
CA$1,200
EXP
-
400
Learn More →
AI Roadmap Sprint
A 1-week AI strategy sprint with kickoff, collaborative workshop, and a concise action roadmap to guide your next steps.
CA$1,500
STR
-
001
Learn More →
UX Research Sprint
A focused sprint to uncover what your users actually need—before you build or automate anything.
CA$1,800
EXP
-
100
Learn More →
Service Blueprinting
A collaborative sprint to visualize your service journey, uncover friction, and align teams on what’s working—and what needs fixing.
CA$2,200
EXP
-
300
Learn More →
Workflow Automation Starter
A 2–4 week sprint to automate one high-impact manual task using AI, Zapier, Make, or Power Automate. Includes process mapping, build, and handoff.
CA$2,500
IMP
-
100
Learn More →
Custom AI Pilot Launch
A 6–8 week engagement to prototype and validate a custom AI solution—chatbot, dashboard, or predictive model.
CA$5,000
IMP
-
200
Learn More →
Fractional UX Strategist
Ongoing monthly support (4 hrs/month) for strategic UX guidance, experience review, and journey alignment.
CA$500
ADV
-
200
Learn More →
Discovery Workshop (2 hrs)
Align fast. A 2-hour facilitated session to clarify goals, map needs, and identify high-impact opportunities.
CA$600
EXP
-
200
Learn More →
Tool & Platform Audit
A hands-on diagnostic of your current tools, tech stack, and workflows—focused on what helps, what hinders, and what needs to change.
CA$1,000
EXP
-
500
Learn More →
Fractional AI Advisor
Ongoing monthly support (4 hrs/month) for strategic AI guidance, oversight, and team coaching.
CA$1,000
ADV
-
100
Learn More →
Team AI Uplift Workshop
Customized workshop to build team awareness and confidence in AI use. Includes design, live facilitation, and recap.
CA$1,200
EXP
-
400
Learn More →
AI Roadmap Sprint
A 1-week AI strategy sprint with kickoff, collaborative workshop, and a concise action roadmap to guide your next steps.
CA$1,500
STR
-
001
Learn More →
UX Research Sprint
A focused sprint to uncover what your users actually need—before you build or automate anything.
CA$1,800
EXP
-
100
Learn More →
Service Blueprinting
A collaborative sprint to visualize your service journey, uncover friction, and align teams on what’s working—and what needs fixing.
CA$2,200
EXP
-
300
Learn More →
Workflow Automation Starter
A 2–4 week sprint to automate one high-impact manual task using AI, Zapier, Make, or Power Automate. Includes process mapping, build, and handoff.
CA$2,500
IMP
-
100
Learn More →
Custom AI Pilot Launch
A 6–8 week engagement to prototype and validate a custom AI solution—chatbot, dashboard, or predictive model.
CA$5,000
IMP
-
200
Learn More →
Curious Where to Start?
You don’t need to “be ready for AI.”
You just need the right first step.
Let’s talk like humans and map what’s possible.
📩 Or email me directly: hello@systemshift.agency
Curious Where to Start?
You don’t need to “be ready for AI.”
You just need the right first step.
Let’s talk like humans and map what’s possible.
📩 Or email me directly: hello@systemshift.agency
Curious Where to Start?
You don’t need to “be ready for AI.”
You just need the right first step.
Let’s talk like humans and map what’s possible.
📩 Or email me directly: hello@systemshift.agency
The ROI of AI + Design Thinking
The ROI of AI + Design Thinking
Integrating AI with structured, human-centered design unlocks real business value—from faster delivery to smarter products and lower risk. Here’s why it works.
Why It Matters
Streamline complexity, reduce manual work
Focus teams on outcomes that matter
Foster innovation by aligning tech with human context
Measurable Impact
Pulled from the Forrester Consulting TEI study on IBM Enterprise Design Thinking:
2× faster time-to-market
$872K saved per major project
$1.1M avg. increased profit per major project
300%+ ROI through risk reduction and team alignment
Strategic Value
Design Thinking brings structure and clarity to AI—aligning teams around user needs, ethical guardrails, and intentional outcomes from day one.
Ready to put this into action?
.
The ROI of AI + Design Thinking
The ROI of AI + Design Thinking
Integrating AI with structured, human-centered design unlocks real business value—from faster delivery to smarter products and lower risk. Here’s why it works.
Why It Matters
Streamline complexity, reduce manual work
Focus teams on outcomes that matter
Foster innovation by aligning tech with human context
Measurable Impact
Pulled from the Forrester Consulting TEI study on IBM Enterprise Design Thinking:
2× faster time-to-market
$872K saved per major project
$1.1M avg. increased profit per major project
300%+ ROI through risk reduction and team alignment
Strategic Value
Design Thinking brings structure and clarity to AI—aligning teams around user needs, ethical guardrails, and intentional outcomes from day one.
Ready to put this into action?
.
The ROI of AI + Design Thinking
The ROI of AI + Design Thinking
Integrating AI with structured, human-centered design unlocks real business value—from faster delivery to smarter products and lower risk. Here’s why it works.
Why It Matters
Streamline complexity, reduce manual work
Focus teams on outcomes that matter
Foster innovation by aligning tech with human context
Measurable Impact
Pulled from the Forrester Consulting TEI study on IBM Enterprise Design Thinking:
2× faster time-to-market
$872K saved per major project
$1.1M avg. increased profit per major project
300%+ ROI through risk reduction and team alignment
Strategic Value
Design Thinking brings structure and clarity to AI—aligning teams around user needs, ethical guardrails, and intentional outcomes from day one.
Ready to put this into action?
.
Testimonials & Recognition
Endorsements from UX, AI & Business Leaders
Helen Romano
Head of IBM iX
Bernadette is an exceptional UX/UI researcher and designer. Her strategic insights and design expertise consistently delivered impactful solutions, making her highly sought after by clients and product teams alike.
Ranvir Malik
Senior Managing Consultant
IBM Canada
You are outstanding—you make a difference. Your unselfish support introduced us to the Mural universe, leading to transformative collaboration.
Uddipana Baishya
Senior Design Researcher
TD Invent
Bernadette, your blend of skills is truly impressive. Managing repository design, development, testing, and debugging as a one-woman team was remarkable. You handled a heavy workload under tight deadlines with composure and adaptability, always eager for feedback and continuous improvement.
Testimonials & Recognition
Endorsements from UX, AI & Business Leaders
Helen Romano
Head of IBM iX
Bernadette is an exceptional UX/UI researcher and designer. Her strategic insights and design expertise consistently delivered impactful solutions, making her highly sought after by clients and product teams alike.
Ranvir Malik
Senior Managing Consultant
IBM Canada
You are outstanding—you make a difference. Your unselfish support introduced us to the Mural universe, leading to transformative collaboration.
Uddipana Baishya
Senior Design Researcher
TD Invent
Bernadette, your blend of skills is truly impressive. Managing repository design, development, testing, and debugging as a one-woman team was remarkable. You handled a heavy workload under tight deadlines with composure and adaptability, always eager for feedback and continuous improvement.
Testimonials & Recognition
Endorsements from UX, AI & Business Leaders
Helen Romano
Head of IBM iX
Bernadette is an exceptional UX/UI researcher and designer. Her strategic insights and design expertise consistently delivered impactful solutions, making her highly sought after by clients and product teams alike.
Ranvir Malik
Senior Managing Consultant
IBM Canada
You are outstanding—you make a difference. Your unselfish support introduced us to the Mural universe, leading to transformative collaboration.
Uddipana Baishya
Senior Design Researcher
TD Invent
Bernadette, your blend of skills is truly impressive. Managing repository design, development, testing, and debugging as a one-woman team was remarkable. You handled a heavy workload under tight deadlines with composure and adaptability, always eager for feedback and continuous improvement.